Workplace Trauma Informed Interpersonal Skills

November 17, 2022

Most of us as leaders and human beings do not want to traumatize other people. Yet there are many normalized workplace interactions that can become re-traumatizing to people by eliminating choice, creating safety for some (but not for others), and making access to information opaque. In this three hour experiential session we will help you recognize how trauma shows up interpersonally, and apply key principles that allow you to respond in ways that resist re-traumatization. Join us making trauma-informed approaches the new normal standard of care in your setting.
  • Learn the paradigm shifting question to ask in a trauma-informed approach.
  • Recognize signs of trauma responses in interpersonal interactions.
  • Discover 6 principles of trauma-informed practice that actively resist interpersonal re-traumatization.
  • Apply these principles to relevant and challenging interpersonal dynamics you face in your setting.
  • Map personal anchor points to help you avoid escalating a situation where there are trauma responses.


The session will be held by video-conference (ZOOM).

DATE: Thursday,  November 17, 2022

TIME: 9:00am-12:00pm (Pacific Time)

FEE: $229 (+ GST) per person

Register by November 10 and receive a 10% discount

We encourage participants to schedule some time for reflection, integration of learning and self-care after the workshop.

Who this is for

Enrollment is open to anyone who is interested in increasing their learning in trauma-informed practice.  Level 1 – INTRODUCTION TO TRAUMA INFORMED PRACTICE is a prerequisite for this course. Past participants have included: union representatives, human resource professionals, health care workers, counsellors, lawyers, mediators, tribunal members and staff, university administrators, human rights advocates, workplace investigators, those working front-line in high conflict situations, those exposed to vicarious trauma, teachers, policy makers, First Nation partners, and life-long learners.


Continuing Professional Development credits for this workshop are available with the B.C. Law Society. Please email us if you would like to obtain CPD credits with another regulatory or professional body.

Content Advisory

In this session, we will directly explore definitions of trauma and share some examples of personal trauma, including child apprehension, intimate partner violence, and attendance at Indian Residential Schools, including direct and indirect/inter-generational impacts. This information may remind participants of their own experiences and elicit strong emotions. We will provide information for seeking support, and will include regulating and grounding practices within the session to support well-being. We encourage everyone to participate in the workshop at a level they feel comfortable with, including taking a break, seeking emotional support, and re-joining as needed.

meet your teachers

Karen Snowshoe

Karen Snowshoe

Karen Snowshoe is a lawyer, mediator, adjudicator and educator. Since 2009, Ms. Snowshoe has provided Adjudication services (claims of first instance and appeals) and Mediation services across Canada. Her clients have included the Indian Residential School Adjudication Secretariat, the Northwest Territories Human Rights Adjudication Panel, the Workers’ Compensation Tribunal, the BC Human Rights Tribunal, Law Society of British Columbia Tribunal, governments (Provincial, Municipal and Indigenous), post secondary institutions, unions, health authorities, social service agencies and non-profit organizations.

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Camille Dumond

Camille Dumond

Camille Dumond works as a mediator, group facilitator and trauma therapist. She brings a relational approach rooted in respect for the dignity and value of all people. Camille is of Indo-Caribbean and French-Irish descent, living on unceded lands of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ / sel̓íl̓witulh (Tsleil-Waututh) peoples. She co-founded Waterline, a worker's cooperative which offers conflict engagement training and consulting. She also co-founded the Refugee Livelihood Lab with Nada Elmasry at SFU. The Refugee Livelihood Lab is a platform for racialized migrant leaders to weave solidarity towards a wiser future that includes the pains and joys of healing together.